What is stored in the cloud?
ComThings has servers with databases of all “languages” (aka radio protocols) spoken by almost all the gate openers on the [...]
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May, 2014
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May, 2014
What kind of encryption is used for your server security?
ComThings Servers supports HTTPS for secure communication with app.
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May, 2014
Can CTbee be copied?
No. In operation mode, a CTbee cannot be copied as it only acts as a transmitter. It receives orders from the Smartphone [...]
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May, 2014
Can someone with a CTbee Dongle open my garage door?
Absolutely not! Unless you send them, nobody can use your radio access codes. One can only program a CTbee Dongle with [...]
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May, 2014
What happens if I lose my CTbee dongle?
To lose a CTbee dongle is the same as to lose an original remote control. There is nothing we can do [...]
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May, 2014
Why does CTbee have a USB connector?
In CTbee V1, there was 2 USB port: 1 micro male & 1 micro female. To program CTbee V1 dongle before [...]
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May, 2014
Is it possible to upgrade the CTbee dongle firmware?
Yes. CTbee has builtin support of Firmware Over the Air. It will check for new firmware availability and update when needed. [...]
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May, 2014
Is my Smartphone compatible with CTbee dongle?
Your Smartphone needs to have support of Bluetooth Low Energy (BT4.0). This depends on the Smartphone Manufacturer. For Android, Bluetooth [...]
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May, 2014
I have a gate or garage door opener, but I don’t have the original remote control. What should I do?
No problem. CTbee dongle can replace the remote control for almost all the gate openers on the market. Just connect your [...]
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May, 2014
I have already a remote control for my gate or garage door opener, but I want a spare one. What should I do?
Simply plug your CTbee dongle into your Smartphone, put the ComThings app in clone mode, and activate (press) the remote control. [...]